Privacy Policy

Your privacy is important to us. This policy explains what personal data we collect from you through our website, how we use it, and how we keep it safe.

1. Who We Are

This privacy policy applies to personal data collected through the website jmegreenenergy.co.uk. The data controller responsible for your information is JM ELECTRICAL GREEN ENERGY LIMITED (Company Number: SC774239), hereafter referred to as "we", "us", or "our".

2. What Information We Collect

When you use our contact forms to get in touch or request a quote, we may collect the following information:

• Your First Name and Last Name
• Your Email Address
• Your Phone Number
• Your Address (if provided for a quote)
• The subject and content of your message

3. How We Use Your Information

We use your data for a few specific reasons, based on your consent and our legitimate interest in running our business:

• To Respond to You: To answer your questions and provide the information you've requested about our services.
• To Provide Quotes: To use the details you provide to create an accurate, no-obligation quote for a potential project.
• To Improve Our Services: To understand what services our customers are interested in.

4. Data Storage and Security

When you submit a form on our website, your information is securely sent to our company email. We do not store this personal data on the website itself. We use trusted, GDPR-compliant third-party services (like our email provider) to process this data purely for the purpose of communicating with you. We have taken steps to ensure your data is protected and secure.

5. Who We Share Your Data With

We will never sell or share your personal data with third parties for their own marketing purposes. The only time we may share your information is with trusted service providers who help us run our business (such as our email provider), and only for the purposes outlined in this policy.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to withdraw consent - You can withdraw your consent for us to use your data at any time.

For a full list of your rights, you can consult the Information Commissioner's Office (ICO).

7. Cookies

Our website uses only essential cookies to function correctly. We do not use advertising, tracking, or third-party analytics cookies.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise any of your rights, please get in touch with us:

• Email: contact@jmegreenenergy.co.uk
• Phone: 01786 357014

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.